What carrier to do you use to ship? We ship USPS worldwide. If you'd prefer another carrier, we will make every effort to accommodate you. If you need an expedited product, contact firstname.lastname@example.org to work out details.
What is your shipping time?We ship within 3 business days of purchase.
All International Packages are mailed USPS First Class International. Shipping internationally may cause additional fees or duties when delivered. These fees are solely the responsibility of the buyer. Returns will not be accepted due to customs fees.
We understand that extenuating circumstances may exist. Please email email@example.com for special shipping quote.
What is your refund policy? You can return a product within 14 days of receipt. Products must be in perfect condition upon arrival. Any damaged product can not be refunded. We will refund you the cost minus shipping charges.
My item arrived damaged. What should I do? Please contact us as soon as possible to let us know of the damaged item. Send us a description along with a picture to firstname.lastname@example.org. We will send out another order as soon as proof is shown.
It says these products are eco-friendly. What makes them so?We consider the environment from start to finish with our products. We begin by using recycled papers for our collage originals, prints are then created using recycled card stock and soy ink at a certified green print studio. Our packaging is either recycled or biodegradable and we use minimum packaging whenever possible.
Actual colors may vary slightly from those shown due to the nature of the handmade products and color processes and as well as, individual computer monitor settings.